This article will explain the difference between your PinkSuite membership and your E-Wallet.
Your E-Wallet payments are charged by the CRM software to cover any third party expenses your PinkSuite uses, such as communication credits. Your PinkSuite membership subscription is charged by MySuites Collective to cover the expenses that are necessary to run your PinkSuite.
The video below will give you an in-depth explanation of the difference between your monthly PinkSuite membership & your E-Wallet charges.
Here is a bulleted summary of what the two expenses cover for you -
MYSUITES COLLECTIVE CHARGES
Your PinkSuite Membership Subscription:
The Software expenses to run your PinkSuite {tech expenses such as Server Space, Tools & Licensing costs, Project Management costs, Testing & Quality Assurance costs, and Maintenance costs}
Our Programers & Development Team that make the PinkSuite possible
Our IT & Tech Support Team
Additional Support Team Members & Coordinators
Content Creation & Education Team
Pre-Built Systems & Strategies Team
You can see a full line up the features that are include with your PinkSuite here
Additional Subscriptions or Purchases:
All PinkSuite members are able to subscribe to additional suites for other businesses or organizations they run. You can set up additional brands in one or multiple of our Executive Suites, but will be able to subscribe to them at the same rate as you pay for your PinkSuite, and do not have to pay our Executive rates.
As the PinkSuite continues to grow you will have the opportunity to purchase additional bells and whistles for your PinkSuite in our Suite Shop
CRM SOFTWARE CHARGES
Your E-Wallet:
All outside expenses that come from third party vendors
Phone Verification Fees for a NEW phone number being verified in your PinkSuite
Any expenses charged by phone carriers and companies for any phone numbers in your system. {Most phone companies charge for phone numbers and that charge can be anywhere from $1-$5/Month}
Communication Credits
Any Artificial Intelligent {AI} Tools you decide to turn on and use {you will see a disclaimer in your system before using any of these features so you will know there are charges for them before using them. Example - using the AI tool in your Workflows to assist you with building out custom automations..}
You have the option to turn on/off features such as call recording, phone number verification, address verification.. and other services that are provided by outside companies that will protect your system, protect your business, and verify the accuracy of contact information to save you money in the long run. These services are usually less than a penny per transaction, but can be turned off if you prefer not to utilize them.
Integrations {If you request to integrate your PinkSuite with an outside tool that charges per action, those charges will come out of your E-Wallet balance}
The click through guide below will show you step-by-step instructions on accessing your E-Wallet and how to find a detailed summary of your transactions and usage.
This next video gives you an overview of how web based communication works. You can watch that video HERE